Privacy Policy

Effective Date: 2025

Information We Collect

Help4Code eLearning collects personal details such as your name, email address, and contact information during registration to create your user profile. We also gather data related to your learning progress, including the completion of lessons, coding submissions, quizzes, and other interactions within our platform. Additionally, we may collect metadata such as the device and browser information to optimize the user experience. When you make a purchase or transaction on the platform, we collect payment information, but this is securely processed through third-party payment gateways and is not stored on our servers for your privacy and security.

How We Use Your Information

We use the information we collect to deliver a tailored learning experience to each user. This includes tracking your progress and offering personalized course recommendations based on your performance and preferences. We also use the data to improve the platform’s functionality and enhance your learning experience. In addition, we send communications related to your learning journey, such as course updates, reminders, and new course suggestions. Furthermore, your information allows us to send occasional newsletters, promotional offers, security notifications, and product updates that may be relevant to you based on your usage and interests.

Data Protection & Security

At Help4Code, your data's security is our top priority. We have implemented robust security measures such as encryption protocols, secure authentication, and strict access controls to ensure that your personal information remains protected. We regularly assess our security infrastructure to safeguard against unauthorized access and data breaches. In addition, we adhere to industry standards and best practices to mitigate the risks of cyber threats. Users are also responsible for maintaining the confidentiality of their login credentials, ensuring that only authorized individuals can access their accounts and data.

Cookies & Tracking Technologies

To improve your browsing experience on Help4Code eLearning, we use cookies and other tracking technologies. Cookies allow us to remember your preferences, language settings, and login status for a seamless experience. Additionally, they help us analyze website traffic to better understand how users interact with our platform. This information is used to make informed decisions about improving the site’s functionality. While most cookies are essential for the operation of the platform, users have the option to control or disable cookies through their browser settings. Please note that disabling certain cookies may impact the performance or functionality of the website.

Third-Party Services & Data Sharing

Help4Code does not sell or rent your personal data to third parties. However, we may use third-party services such as Google Analytics to track performance metrics, analyze website usage, and enhance user experience. These tools help us identify areas for improvement and measure the effectiveness of our platform. We also utilize third-party payment gateways to securely process payments for course purchases, but these providers do not have access to your personal information beyond the transaction details required for processing. We ensure that all third-party services comply with data protection regulations and maintain high standards of privacy and security.

User Rights & Account Control

As a user, you have certain rights regarding the data we collect. You can request access to the personal information we store about you and can ask for it to be updated, modified, or deleted. If you no longer wish to receive promotional emails or newsletters, you can unsubscribe at any time using the link provided in each communication or by managing your email preferences directly through your account dashboard. Additionally, we offer tools to manage your privacy settings and control the information you share with us. If you need assistance with your account or have any concerns regarding your data, please don’t hesitate to contact us at [email protected].

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. Any modifications will be posted on this page with an updated "Effective Date." Significant updates that impact your rights or the way we handle your personal data will be communicated to you via email or through platform notifications. We encourage users to periodically review this page to stay informed about how we protect and use their personal information. By continuing to use the Help4Code platform after updates are made, you agree to the revised Privacy Policy.